Terms & Conditions
*Terms & Conditions
- Please note that shipping charges are calculated base on the weight of the products to any state within Malaysia.
- If product is in-stock, delivery is within 3 to 5 business days except 40th Anniversary Gila-Gila T-Shirt.
- If due to any unforeseen reasons that any product(s) in a Transaction is not-in-stock, the whole order will be cancelled and refunded. New order is to be submitted for the in-stock product(s).
- Request for separate/partial delivery shall not be entertained.
- In the event that the item(s) or parcel is undelivered and/or unclaimed by the customer from Courier Company and item(s) / parcel is returned to GG Digital Online, we will cancel and refund the order. Customer will have to re-submit a fresh new order. Re-delivery request shall NOT be entertained.
- Orders are shipped on business days only.
- Business days exclude public holidays and weekends.
- Kindly note that GG Digital shall not practice Free Domicile shipment (shipper does not bear all charges).
- If the parcel is failed to be delivered to consignee (customer) and if it is returned to us/shipper due to uncollected/undelivered parcel, we will refund the amount paid minus the delivery charges, storage fees (if any) and penalty imposed by courier company for returning parcel to us/shipper.